WHAT TO BRING:
The essentials to bring with you are personal belongings.

Before admission, registration formalities are completed at the reception on the 2nd floor in Private Out Patients Department (next to Stanbic Bank).

Most Surgical and Gynaecological admission are planned following an out patient visit. You are sent to the ward for booking 3-5 days before admission and the bed will be ready on the day of the arrival.

On the other hand, most Medical admissions are abrupt following an out-patient visit or bring referred from an outside health unit. We try to make the bed ready for you on the arrival. Patients in labour go straight to Ward 6D on arrival. If a patient comes as an emergency through Casualty and 3B(Emergency), request the Consultant to transfer you to 6th floor.

A patient is always escorted by a Private Wing staff to the respective ward. You should expect to find boarding facilities arranged and medical team to work on you and make you comfortable as fast as possible.

WHILE ON THE WARD, you will receive quality Medical and Nursing care from our staff. All the nursing care required to the patient is provided by our nurses. All our Medical and Nurses staff are at your service, please feel free to discus with them your condition, progress, problems and complaints.

Meals:
Meals are prepared in the Private Wing Kitchen. The charges for these meals are incorporated into the accommodation bill. Special diets and preferences will be catered for within reasonable limits and with the advice of the Medical team. Meals are served during the following times;

Meals are served during the following times;

Meal	Serving Hours
Break fast	07:00hrs - 08:00hrs
Lunch	12:45hrs - 14:00hrs
Evening Tea	16:00hrs - 16:30hrs
Supper	18:30hrs - 19:30hrs

If an attendant would like to be served food also, a special request should be made by him/her in the morning. This is paid for separately.

We have limited space in our refrigeration facility. If you have limited quantities of food for refrigeration, contact the Ward Manager. VIP rooms contains fridges. There no cooking facilities though.

No cookers and cooking utensils are allowed on the ward.

Laundry:
All personal laundry is your own responsibility, but we offer to do your personal laundry at attractive tariffs. All hospitals linen is changed daily or whenever required. Please notify your Ward Sister should you require fresh linen at any other time.

Telephones
Private telephones are available in strategic places within and around the Hospital including 6th floor.

General:
Listing of patients, their bed numbers and consultants are displayed on the boards in the reception area for the benefit of visitors. Any further inquiries can be made at the Sister’s office. The Hospital is a smoke free environment and patients /attendants/visitors should not smoke while on the wards. Alcohol should not be brought in the Hospital. Small TVs and Radios may be brought into the wards. The volume should be kept at a minimum in consideration of other patients. There funs in the VIP rooms. In other areas funs are allowed on the bed side.

Flowers and card are welcome into the wards. If an excessive amount of flowers are in the room, you may be requested to send some home.

Newspapers:
Local newspapers are sold daily by the vendors.

Religion:
The Hospital has places of worship and offices for Church of Uganda, Roman Catholics and Moslems. The various religious leaders visit the patients regularly. Other religious leaders / preachers are welcome in the Hospital, but are however expected not to disturb other patients as they minister to their faithfuls.

Visitors and Attendants:
The number of the attendants is limited to 2 per patient at any one time.

Visiting Hours
Monday - Friday
06:30hrs - 08:00hrs
12:30hrs - 14:00hrs
17:00hrs - 19:00hrs
Sundays

Visitors are allowed in any time. We prefer that you keep your visitors to 2 per bed at any one time. Please observe these times to create a proper working environment and to allow the patients to rest. Children below the age of 12 are normally not allowed to enter the wards. Those who visit must be reasonably quiet and must be under constant supervision. There is a day room where some visitors can sit while waiting to go in and see the patients. There is a pleasant large balcony on each ward where the patients may sit with their visitors.

Discharge
You will be notified to your discharge day in good time. A final bill will be made and has to be settled before you leave the Hospital. The drugs to go with are provided with the discharge form after settling your Hospital bill. The Nurse who will give them to you will explain the mode of home treatment, duration and the date of review. Please book the review visit at the P.O.P.D. Note: The attendance days for such treatment as infections, dressings and removal of stiches. If you are a working person and need off-duty, please do not hesitate to let you Doctor know.

Accounts:
There is available, a current itemized scale of charges of service given in the Hospital and a separate list of the current cost of drugs. The rates are displayed in the relevant areas of service. Settlement of bills is done at 2 points, namely, P.O.P.D Accounts for all OUT PATIENTS payment and the accounts office on ward 6B corridor for all in patient payments. Settlement is either cash or invoices for those patients who have contractual arrangements with the Hospital. The cheques should be made payable to Mulago Hospital and crossed. One copy is for the ward to affect discharge and the other copy is for the patient.